Table of Contents
1. Introduction
This policy page is dedicated to explaining how EvoClean, LLC (“EvoClean,” “we,” “us,” or “our”) deals with the collection, use, and protection of your personal information, including the information you provide to us through our website, https://evocleancarpetcare.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information when you use our Site:
Personal Information: We only collect information provided by you if you submit a contact form or otherwise provide the information to us voluntarily. That information may include your name, email address, phone number, physical address, and any other details you provide to schedule an appointment or request information.
Automatically Collected Information: We may collect your IP address and other technical information (e.g., browser type, operating system) for security and operational purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
-
To respond to your inquiries and schedule appointments.
-
To communicate with you about our services and provide customer support.
-
For internal record-keeping and marketing purposes (e.g., newsletters, promotions).
-
To improve our Site and services.
4. Data Storage and Retention
We store your personal information on local devices for contact and marketing purposes. Financial records are retained as required by law. You may request the deletion of your personal information at any time by contacting us by email or phone, except for information we are legally obligated to retain.
5. Data Sharing
We do not share, sell, or disclose your personal information to third parties unless required by law.
6. Your Rights
You have the right to:
-
Access, update, or delete your personal information.
-
Opt out of receiving marketing communications.
-
Request information about how your data is used.
To exercise these rights, please contact us.
7. Cookies and Similar Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the Site function properly and improve your user experience.
Cookies We Use
We use the following types of cookies:
-
Strictly Necessary Cookies: These are essential for the Site to function and cannot be disabled. They are typically set in response to actions you take, such as submitting a contact form.
-
Analytics Cookies: We may use cookies to collect information about how visitors use our Site (e.g., pages visited, IP addresses). This helps us improve the Site.
Managing Cookies
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
8. Embedded Content
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page.